Privacy Policy

Last Updated: November 4, 2025

Welcome to AZ BLACK HILL REMODELING, LLC. DBA AZ Bath Masters (“Company,” “we,” “our,” “us”)!
This Privacy Policy explains how AZ Bath Masters collects, uses, and protects your personal information when you use our website located at https://azbathmasters.com/ and any related services (together, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Service to you.

Personal Information You Provide

When you use our Service—such as when you schedule an appointment, request a quote, sign up for updates, or contact us—you may provide us with personally identifiable information, including but not limited to:

Name

Email address

Phone number (including for SMS communications)

Mailing address

Details about your remodeling or service needs

Information Collected Automatically (Usage Data)

When you access or use our Service, we may automatically collect certain information that your browser sends, such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. These may include cookies, web beacons, pixels, tags, and scripts to help us understand user behavior, improve performance, and enhance user experience.
You can instruct your browser to refuse cookies or notify you when one is sent. However, some portions of our Service may not function properly without them.

2. How We Use Your Information

AZ Bath Masters uses the information we collect for purposes including:

To provide and maintain our Service

To communicate with you regarding appointments, estimates, and updates

To allow you to participate in interactive features of our Service

To send you promotional offers, newsletters, and marketing communications (with your consent where required)

To improve our website, customer experience, and marketing efforts

To detect, prevent, and address technical or security issues

To comply with legal obligations

3. Tracking, Analytics, and Advertising

We use third-party services to help analyze and improve our website performance and marketing campaigns.

Google Analytics

We use Google Analytics to understand how visitors engage with our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming here.
You can learn more about Google’s privacy practices at: https://policies.google.com/privacy.

Meta (Facebook) Pixel

We use Meta Pixel to measure the effectiveness of our advertising and to deliver more relevant ads to users on Facebook, Instagram, and their partner networks.
You can control your ad preferences and learn more at: https://www.facebook.com/policies_center.

4. Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share information in the following limited circumstances:

Service Providers: With trusted vendors who help us operate our business (e.g., hosting, analytics, SMS/email marketing). These providers only use your information to perform services on our behalf.

Legal Requirements: When necessary to comply with legal obligations, protect our rights or property, prevent fraud, or ensure safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice.

5. SMS Messaging, Email Marketing, and A2P 10DLC Compliance

We use SMS and email communication to keep you informed about appointments, quotes, and promotions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This exclusion does not apply to data shared with service providers (e.g., SMS platforms, CRM software) for the sole purpose of enabling our text and email communications.

You can opt out of marketing communications at any time by following the unsubscribe link in an email or replying “STOP” to a text message.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet or electronic storage method is completely secure, and we cannot guarantee absolute protection.

7. Your Choices and Rights

Opt-Out of Communications: You may opt out of marketing messages by using the unsubscribe link in emails or replying “STOP” to texts.

Access and Correction: To review, correct, or update your personal information, please contact us using the information below.

Cookies: You may adjust your browser settings to block or delete cookies.

8. Children’s Privacy

Our Service is not directed to anyone under 18 years old. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal data, please contact us to request its removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Please check periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

AZ BLACK HILL REMODELING, LLC. DBA AZ Bath Masters
Address: 18206 N 19th Ave, Suite 2B, Phoenix, AZ 85023
Website: https://azbathmasters.com/
Email: info@azbathmasters.com
Contact Page: https://azbathmasters.com/contact